Fee refund and cancellation policy

Morning Star Junior (Da Balpan)

This is the school's standard wording. The school office will confirm any special case.

Fees paid to the school are not refundable once the period they cover has started, except in the cases below.

1. Paid twice or paid in excess: if the same fee is paid twice, or more than the amount due is paid by mistake, the extra amount is refunded after the school office has checked it.
2. Online payment taken but no receipt: if money left your account but no receipt was made, the payment gateway or your bank normally returns it automatically within about 5 to 7 working days. If it does not, contact the school office with the date, amount and payment reference and we will check.
3. Fees for a period not yet started: if a child leaves the school before a period begins and the school office is told in writing before that date, the fee for that unused period is refunded. Admission, registration and annual charges are not refunded.
4. Any other case is decided by the principal and the school office.

How refunds are made: an approved refund is sent back to the same account or UPI ID it was paid from, usually within 7 to 10 working days of approval. Refunds for online payments are made through the payment gateway. A receipt that is refunded is cancelled in the school's records.

To ask for a refund, contact the school office using the details on the Contact page. Please keep your receipt number ready.

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